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privacy

StaySafe-CCTV Ltd Privacy Policy

Introduction

This Privacy Policy outlines StaySafe-CCTV Ltd ("we", "our" or "the Company") practices with respect to information collected from users who access our website at https://www.staysafe-cctv.co.uk ("Site") or otherwise share personal information with us (collectively: "Users").

Responsible authority within the meaning of data protection laws, in particular the General Data Protection Regulation (GDPR): StaySafe-CCTV Ltd.

User Rights

You may request to:

Receive confirmation as to whether or not personal information concerning you is being processed and access your stored personal information, together with supplementary information.
Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format.
Request rectification of your personal information that is in our control.
Request erasure of your personal information.
Object to the processing of personal information by us.
Request to restrict processing of your personal information by us.
Lodge a complaint with a supervisory authority.

However, please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.

If you wish to exercise any of the above rights or receive more information, please contact our Data Protection Officer (“DPO”) using the details provided below: Email: info@staysafe-cctv.co.uk
Phone: (01582) 383 999

Retention

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined by the type of information collected and its purpose, bearing in mind applicable regulations and the need to destroy outdated, unused information at the earliest reasonable opportunity.

We may rectify, replenish, or remove incomplete or inaccurate information at any time and at our discretion.

Grounds for Data Collection

Processing of your personal information (i.e. any information which may potentially allow your identification through reasonable means; hereinafter "Personal Information") is necessary for:

The performance of our contractual obligations towards you and providing you with our services,
Protecting our legitimate interests, and
Compliance with legal and financial regulatory obligations.

When you use the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.

What Information Do We Collect?

We collect two types of data from Users:

Non-personal Information:
This is unidentified and non-identifiable information pertaining to a User(s) and may include aggregated usage information, technical information transmitted by your device (e.g., browser type, operating system, language preference), and details of your activity on the Site.
Personal Information:
This is information that identifies or may reasonably identify an individual. Such information includes:

Device Information: Geolocation data, IP address, unique identifiers (e.g., MAC address, UUID).
Registration Information: When you register with our Site, we may collect your full name, email address, physical address, and other contact details.

How Do We Receive Information About You?

We receive your Personal Information from various sources:

When you voluntarily provide us with your personal details (e.g., registering on our Site);
When you use or access our Site in connection with our services;
From third-party providers, services, and public registers (e.g., traffic analytics vendors).

How is the Information Used? With Whom Do We Share the Information?

We do not rent, sell, or share Users’ information with third parties, except as described in this Privacy Policy.

We may use the information for the following purposes:

Communicating with you (e.g., providing technical information, responding to customer service requests);
Informing you of updates and new services;
Serving you advertisements when you use our Site;
Marketing our websites and products;
For statistical and analytical purposes to improve the Site.

We may also disclose Personal Information to:

Our subsidiaries, affiliated companies, and subcontractors;
Hosting and operating service providers;
Marketing and advertising providers;
Third-party vendors for analytics or research.

In addition, we may disclose Personal Information to comply with applicable laws, enforce our policies, and protect the rights, property, or safety of our company, users, or third parties.

Cookies

We use cookies and other technologies in our services, including:

Session cookies: Temporarily stored during your browsing session and deleted when the browser is closed.
Persistent cookies: Saved for a fixed period to store your preferences for future visits.
Third-party cookies: Set by analytics companies for monitoring and improving our services.

Cookies do not contain Personal Information, but data collected via cookies may be linked to Personal Information. You can control the use of cookies through your browser settings.

Use of Script Libraries (Google Web Fonts)

We use Google Web Fonts to enhance the design of our website. If your browser does not support these fonts, default fonts will be used. For details on Google's privacy practices, visit: Google Privacy Policy.

Third-party Collection of Information

Our policy addresses the use and disclosure of information we collect. To the extent you disclose your information to other parties or sites, different rules may apply. We encourage you to review the privacy policies of these third parties.

How Do We Safeguard Your Information?

We take care to protect the security of your information by employing industry-standard practices and policies to ensure your data is secure. While we take reasonable steps to safeguard your information, we cannot guarantee absolute security.

Transfer of Data Outside the EEA

Some data recipients may be located outside the European Economic Area (EEA). In such cases, we transfer your data only to countries with adequate data protection, or we enter into legal agreements ensuring a high level of protection.

We may use third-party advertising technology to serve advertisements when you use our Site. You can opt-out of these personalized ads through the NAI and DAA websites.

Marketing

We may use your Personal Information to provide you with promotional materials regarding our services. You may opt-out of receiving marketing offers by contacting us or following the unsubscribe instructions in our communications.

Corporate Transaction

If we undergo a corporate transaction (e.g., a merger or asset sale), the acquiring company will assume the rights and obligations described in this Privacy Policy.