Warranty

Hikvision Warranty Protection

WHY YOU SHOULD ONLY PURCHASE FROM AN AUTHORISED INSTALLER

Hikvision products are designed with cutting-edge technology to deliver top-tier security. To ensure you get the best performance and protection, it's essential to purchase from authorised installers like StaySafe-CCTV. Not only do authorised partners guarantee genuine products, but they also ensure you receive full warranty coverage and ongoing support directly from Hikvision.

Why Choosing an Authorised Installer Matters

When you purchase Hikvision products through authorised partners, you are securing more than just industry-leading technology. You also gain access to warranties that protect your investment and ensure long-term reliability. Hikvision offers a minimum 3-year warranty on all products and a 5-year warranty on Premium Project-oriented Products when purchased through authorised channels. This warranty coverage guarantees that your products will be supported by Hikvision for years to come.

Protect Your Investment

Purchasing Hikvision products from any third party other than authorised distributors or installers can lead to significant risks. Products sold by unauthorised sellers may be counterfeit, used, defective, or not suitable for use in your country. Without verification, Hikvision cannot offer a warranty for these products, which can leave you without critical support and services. Additionally, unauthorised sellers lack the technical knowledge to design, install, and maintain your security system properly, potentially compromising its effectiveness.

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3D-rendered glowing checkmark symbolizing verification and trust with soft light beams on a grey background.

Verify Your Supplier

To ensure your Hikvision products are covered under warranty and that you receive the best possible service, always verify that you are purchasing from an authorised installer or distributor. Hikvision makes it easy to confirm your supplier’s status through their official verification system. Simply request the Authorised Partner ID from your supplier and confirm it on the Hikvision UK website.

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